Refund & Cancellation Policy
Our policy regarding appointment cancellations and refunds
Scope of This Policy
This Refund and Cancellation Policy applies to:
- Consultation appointments booked through this website
- Advance fees or retainers paid for legal services
- Any payments made for specific legal work
Please read this policy carefully before making any payment or booking an appointment.
Appointment Cancellation Terms
Full refund or rescheduling available for cancellations made more than 24 hours before the scheduled appointment.
Partial refund may be considered on a case-by-case basis. Rescheduling subject to availability.
No refund for missed appointments without prior notification. The consultation fee may be forfeited.
Refunds for Legal Services
For retainers and fees paid towards ongoing legal matters:
Work Already Performed
Fees for work already completed are non-refundable. This includes research, drafting, court appearances, and any other services rendered.
Unused Retainer Balance
If a matter is terminated before completion, any unused portion of the retainer may be refunded after deducting fees for work performed and expenses incurred.
Disbursements & Expenses
Court fees, filing charges, and other third-party expenses already incurred are non-refundable.
Refund Request Process
Request Submission
Contact us via email or phone with your appointment details and reason for cancellation.
Review
Your request will be reviewed within 2-3 business days.
Confirmation
You will receive confirmation of refund or rescheduling options.
Processing
Approved refunds are processed within 7-10 business days to the original payment method.
Contact for Refunds
To request a refund or cancellation, please contact us with the following information:
- Your name and contact details
- Appointment date or matter reference
- Reason for cancellation/refund request
- Payment receipt or transaction details
Email us at:
[email protected]